HR Investigations: Body Language Do you Speak It?

HR Professionals conduct investigations, negotiations and routinely have significant conversations with people inside and outside the company. During those conversations people speak with more than just the words out of their mouth. If you know what to look for you will understand how much credibility to give what you are being told. Understanding body language is critical to employee misconduct interviews but has applications to all facets of interpersonal communications in the range of duties HR personnel have.

Areas Covered in the seminar:

• Why Body Language is Critical to Your Success in Leadership
  • Source of Body Language
  • An Advantage for those who Read It
  • The Disadvantage of Not Reading It
• Reading the Body Language Others are Speaking
  • What ’Open’ vs. ’Closed’ Body Language tells you in Interviews
  • Defensive Behaviors
  • Decision Making Behaviors
  • Cooperative/Participative Behaviors
  • Behaviors Seeking Reassurance
  • Frustration and Holding Back Behaviors
  • Confidence and Superiority Behaviors
• Applying Your Understanding to Your Own Body Language
• Attitude
• Posture
• Voice
• Questioning Strategies
• Thematic Communication

Who Will Benefit:

This Webinar will be an invaluable resource to HR Professionals and Managers wanting to develop their skill observing human behavior during important conversations. People who will benefit directly are:

• Executives who want to understand what people say to them by observing their body language as well as listening to their words
• Senior HR Professionals who deal with subordinates and want to understand more than just what they are saying with their words
• Staff HR Professionals who investigate workplace misconduct or engage in high stakes conversations
• Small Business owners who want to have an advantage in important negotiations or conversations
• Managers and Supervisors who deal with line employees on performance and conduct issues
• In-House Lawyers conducting business for the Company
• Private Investigators
• Labor Consultants

Instructor Profile:

Dr. Randy J. Harvey, has a Juris Doctorate, a PhD in Education, Policy and Management, and a Masters in Education. He has twenty-five years of experience as a manager in a variety of positions managing between 50 and 1300 employees. Since 1995 he has been a Labor Relations Consultant negotiating contracts for management with their unions. He has taught contract negotiation, contract management and labor relations at Lewis and Clark College in Oregon. He has experience as a licensed private investigator specializing in employee misconduct investigations. He is a member of the Association of Certified Fraud Examiners, North American Association of Educational Negotiators, Associate Member of the American Bar Association (Labor and Employment) and a Professional Member of the National Speakers Association. In 2004 he won Toastmasters International’s, World Championship of Public Speaking from a field of 25,000 contestants.

Follow us :