Advanced Collection Tools Vital in Today's Economy

Why Should You Attend:

Many time banks face situations where a good loan turns in to bad loan due to market has now turned down, tenants have left and the payments are severely delinquent. Banks need to know what should they do in order to collect the loan, what are their rights, which kind of skilled workforce they need and what tools are available to make it work.

Attend this webinar to understand the technical aspects of collection, under bad loan situation What should the bank do and not do at this point in time? Discussion will be on the “legal rights” of the bank and the “practical steps” that the bank should take in order to protect itself. This will include the collection process, restructuring the loan, and/or proceeding against the borrower through repossession, foreclosure, filing a law suit to obtain a judgment, forcing the borrower into bankruptcy or simply “walking away.” This section will also include the “outside” influence from the banking regulators.

Additionally, the X (authoritative), Y (delegation), and Z (team) management styles will be outlined which impact the lender’s ability to manage the collection process. The webinar will include several “real-life” collection scenarios.

Areas Covered in the Webinar:

• Advanced tools in collecting cash including negotiation, technical, and management skills
• “Human” factors in the collection process
• Business law basics including “contract law” and “lender liability”
• Determine the bank’s strategy in protecting itself-collections, restructuring the loan, repossession, foreclosure, filing a law suit to obtain a judgment, forcing the borrower into bankruptcy or walking away
• Assess “outside” influence by the banking regulators
• The X, Y, and Z management styles and collections management
• Collection scenarios

Who Will Benefit:

• Commercial lenders
• Credit Analysts
• Loan documentation specialists
• Branch managers

David L Osburn
Owner, Osburn and Associates, LLC

David L. Osburn is the founder of Osburn & Associates, LLC, a business training and contract CFO firm that provides webinars, seminars, and keynote speeches for CPAs, bankers, attorneys, credit managers, and business owners on topics such as banking/finance/credit, negotiation skills, marketing, and management issues.

Mr. Osburn’s contract CFO clients include medical practitioners, financial institutions, law firms, CPA firms, architects, real estate developers, and contractors. His extensive professional background of over 30 years includes 16 years as a business trainer/contract CFO and 16 years as a bank commercial lender including the position of vice president/senior banking officer. His banking credentials include loan underwriting, loan work-out, management, and business development.

He has been an adjunct college professor (MBA and undergraduate courses) for over 30 years, teaching at Regis University and the College of Southern Nevada. He holds an MBA from Utah State University, a BS in Finance from Brigham Young University, and is a graduate of the ABA National Commercial Lending School at the University of Oklahoma. Additionally, Mr. Osburn holds the professional designation of Certified Credit & Risk Analyst (CCRA) as granted by the National Association of Credit Management (NACM).

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