Course Description:
In dynamic organizations today, Human Resources' role is vital in contributing ideas for success and executing companies' business plans. Therefore it is critical that Human Resource initiatives link directly to the strategic goals of the organization and results are measured. Human capital is not only one of the largest expenses for an organization; but it is the major contributor to its success. Therefore, Human Resources needs logical, meaningful metrics for each key area.
In this seminar we will discuss measurements and ratios that will determine the success of Human Resources' programs and practices. Human Resources uses both left and right brain thinking to achieve its objectives and key metrics for both will be covered. This seminar will give you practical ongoing measurement tools that should apply to all types of organizations and discuss others that may be unique to your specific line of business.
Areas Covered in the seminar:
- Understanding the links between HR performance and organizational performance.
- HR’s role in strategic planning.
- Learning to select and calculate most appropriate metrics.
- Hiring.
- Retention.
- Productivity ratios.
- Training investment.
- Salary and benefit costs.
- Safety.
- Team and individual performance measurement.
- HR Department efficiency ratios.
- Targeting areas for annual goals.
- Using metrics to set and measure goals.
- How goals become standards.
- Communicating value through metrics.
- Speaking business language with key partners.
Who will Benefit:
The metrics selected and used will impact all areas of management as well as the Human Resources Department. Results will involve teamwork and collaboration and will impact the organization's success and bottom line.
- Vice Presidents, Directors & Managers of Human Resources
- Employment Managers, Employee Relations Professionals
- Chief Talent Officers and Trainers
- HR Analysts, HR Coordinators/Supervisors
- HR Administrators
- Auditors and Financial Officers
- Line Managers
- Executive Team
Course Outline:
- Understanding the links between HR performance and organizational performance
- HR’s role in strategic planning
- Learning to select and calculate most appropriate metrics
- Hiring
- Retention
- Productivity ratios
- Training investment
- Salary and benefit costs
- Safety
- Team and individual performance measurement
- HR Department efficiency ratios
- Targeting areas for annual goals
- Using metrics to set and measure goals
- How goals become standards
- Communicating value through metrics
- Speaking business language with key partners
Meet Your Instructor
Marna Hayden Founder and President of Hayden Resources Inc. Marna Hayden has 30+ years in the field of human resource management and is certified as a senior professional in human resources (SPHR). Hayden Resources Inc. provides management and human resources consulting and outsourcing services to small businesses and nonprofits, and specialized services and training to larger organizations. Hayden has held senior offices in the banking, retail, and service industries and is an adjunct faculty member for DeSales University. |
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