Illegal Harassment v/s Legal Workplace Bullying
Instructor:
Catherine Mattice Zundel
Product ID: 703291
- Duration: 60 Min
Why Should You Attend:
Bullying is about psychological power and thus traditional conflict resolution strategies are inappropriate, and have proven to make the situation worse in many cases. The distinction and overlap between illegal harassment and bullying can make protocol for handling these situations confusing, and without appropriate measures in place you can get into legal trouble. Further, bullying happens because of organizational culture – it is under the radar and not illegal so it spreads quietly like a cancer among your employees – making ending bullying effectively a difficult feat. Corrective action and sustainable change requires a focus on building a positive workplace.
This webinar will explain what workplace bullying means and the behaviors it entails. It will also provide tools for corrective action, and for preventative sustainable change. At the end of the webinar, the speaker answer your specific questions related to this topic.
Areas Covered in the Webinar:
- What workplace bullying means and the behaviors it entails?
- Social system of bullying and the damage it causes your organization
- How to make a business case for ending bullying?
- Similarities and differences between illegal harassment with legal workplace bullying
- Tools for corrective action, and for preventative sustainable change
Who Will Benefit:
- HR Professionals
- Managers
- Supervisors
- Business Owners
- Executives
- Directors
- Office Managers
- Trainers
- Consultants
Catherine M. Mattice, MA, SPHR, is President of consulting and training firm, Civility Partners, LLC, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Ms. Mattice has published in a variety of trade magazines and has appeared several times on national affiliates of FOX, NBC, and ABC as an expert, as well as in such venues as USA Today, Huffington Post, Inc Magazine, and Entrepreneur Magazine. She is Past-President of the American Society of Training & Development (ASTD) San Diego Chapter, and a part-time college teacher. Her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, with a foreword by Ken Blanchard, is available on Amazon and most other online bookstores.
Topic Background:
Research indicates 35% of the workforce is bullied. Workplace bullying is systematic psychological abuse that degrades and humiliates, and causes anxiety, depression, burnout, and lower levels of job satisfaction in targets and bystanders. Bullying includes frequent yelling, manipulation of work, nasty emails, social isolation, and many other behaviors, that cost the organization in turnover, communication breakdown, poor customer service, and reduced work.
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