COBIT and ITIL Framework Alignment to Improve the IT Organization while Improving Compliance

Why Should You Attend:

Let’s face it; those of us who have been working on implementing ITIL have obtained plenty of knowledge on HOW to work through the processes for successful ITSM processes.

• But how do we measure success?
• Are we passing our IT Audits… with flying colors?
• What are the controls and metrics to use in order to assess our results?

The Control Objectives for Information and Related Technology (CobIT) framework helps with WHAT is needed for success, and WHAT is needed to get there. The ITIL and CobIT frameworks in fact complement each other in the measure of Critical Success Factors. Attend this webinar to learn how these frameworks can be aligned to enable process maturity analysis, adherence with compliance mandates and process improvement initiatives.

Learning Objectives:

• Learn the basic concepts about COBIT 4.1 and ITIL v.3 and how the complement.
• Learn how to use COBIT's Maturity Model tools to perform and rank the IT maturity of your organization.
• Key KPIs for IT Process Improvement.
• Linking of Process to Controls to achieve process improvements and adhere to compliance mandates.

Areas Covered in the Seminar:

• Learn the basic concepts about COBIT 4.1 and ITIL v.3 and how the complement each other.
• Learn how to use COBIT's Capability Maturity Mode (CMMI) tools to perform and rank the IT maturity of your organization.
• Key KPIs for IT Process Improvement.
• Linking of Process to Controls to achieve process improvements and adhere to compliance mandates.
• Mapping of processes and controls between COBIT 4.1 and ITIL v3.
• Relevance of Frameworks in the IT Audit, IT Service and IT Compliance world.

Free handouts:

• Listing of key KPIs for IT Process Improvement.
• Sample maturity model assessment.

Who will Benefit:

• IT Service Professionals
• IT Audit Professionals
• IT Management
• IT Compliance
• IT/IS Security Officers

Instructor Profile:

Angela Polania, is a dynamic speaker and risk and strategy advisory specialized in IT and Finance governance, risk and compliance. She is a principal of Elevate Consult, a premier advisory firm specialized in: Risk Management, IT & Business Process Assurance and IT & Finance Transformation services.

Angela is a trainer and speaker on subjects such as Governance Risk and Compliance, IT Best Practices Frameworks such as COBIT, ISO27001and ITIL , Sarbanes- Oxley and Best Practices on Systems Implementations. Angela speaks at organizations such as ISACA, IIA, PMI, AICPA, Financial Executives Institute and ITSMF.
Angela has mastered complex process improvement solutions including: Financial systems implementations project management, Sarbanes- Oxley compliance projects, Governance Risk and Compliance initiatives (Financial and Information Technology). Angela often assumes the role of the trusted advisor for her clients that require process and methodology management to ensure on time and under budget delivery of their more comprehensive Finance and IT projects and strategies

Prior to Elevate, Angela acquired a mix of ‘Big 4’ to boutique consulting firm experience. Angela began her career with Arthur Andersen and then move to Deloitte. Her entrepreneurial spirit led her to Grant Thornton to assist in the successful start-up of the Grant Thornton Business Advisory Services practice as an Experienced Manager.

Angela is dedicated to her community and her profession. She is the Vice President of the Institute of Internal Audit (IIA) Miami Chapter and the South Florida Information Systems Audit and Control Association (ISACA) chapter. She also a board member for the South Florida ITSMF Academy and CIO Council.

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