Auditing Human Resources and Assuring Compliance in Administration

• 8:30 a.m. – 9:00 a.m. – Registration
• 9:00 a.m. – Seminar Start
• 9:00 a.m. – 9:15 a.m. – Welcome and Introductions
• 9:15 a.m. – 10:15 a.m. – Human Resource Risk Assessment: Auditing Your Human Resources Practices

This session covers auditing human resources practices for compliance and identifying and addressing areas that may not comply with applicable laws and/or company policy.

• Staffing the Organization
• Legal Postings
• Employment
• Salary Administration
• Payroll and Taxes
• Orientation, Training and Development
• Terminations
• Employee Relations and Communications
• An Overview of Labor Laws
• 10:15 a.m. – 10:30 a.m. – Break
• 10:30 a.m. – 11:15 a.m. – Understanding and Complying with Labor Laws
• 11:15 a.m. – 12:00 p.m. – Recordkeeping: Retention and Destruction of Records

This session reviews where and how long records should be kept and when and how they should be destroyed in order to stay in compliance.

• Record Maintenance
• What Belongs in a Personnel File
• Legal Records
• Payroll and Taxes
• Back- up Systems
• Security of Files
• Archive Methods
• 12:00 p.m. – 1:00 p.m. – Luncheon
• 1:00 p.m. – 3:00 p.m. – Selecting, Writing and Administering Employment Policies

This session gives an overview of what policies should be included in a company policy manual and how they are communicated and updated.

• Basic Policies
• Legal Policies
• Company Mission/Vision/Values
• Specific Policies For Type of Business/Organization
• Relationships – Employer, Employees, Public
• Communicating and Administering Policy Fairly and Consistently
• Sign-Off Statements
• Rights of Employer and Employee
• 3:00 p.m. – 3:15 p.m. – Break
• 3:15 p.m. – 5:00 p.m. – Legal and Successful Interviewing and Hiring Practices

This session covers the interviewing and selection process from the perspective of compliance to applicable employment laws as well as making the best choices for your organization.

• Writing Legal Employment Ads
• Setting Specifications and Competencies Required for Positions
• Questions You May Ask and Questions that Are Illegal
• Behavior-Based and Competency-Based Interviewing Techniques
• Candidate Evaluation
• Affirmative Action Plan Goals and Measuring “Adverse Impact”
• References and Background Checks
• Additional Information Obtained after the Employment Offer

Mock Interviews: This session gives participants an opportunity to put theory into practice.
• 5:00 p.m. – 5:15 p.m. – Questions and Answers

• 8:30 a.m. – 10:00 a.m. – Performance Management: Pros and Cons of Types of Evaluations, Measuring Performance and Writing Reviews

This session covers different performance evaluation methods and techniques to assess employee performance, and how to write an evaluation, set performance standards and goals.

• Selecting the Best Method for your Organization
• Setting Performance Criteria and Standards
• Keeping Critical Incident Files
• Legally Writing and Conducting Performance Reviews
• Coaching the Best Performance from Employees
• Setting Goals and Plans for Improvement
• Adding Value to Both Employer and Employee through Performance Evaluation

Conducting Performance Review Interviews: This session gives participants the experience of conducting a performance evaluation interview.
• 10:00 a.m. – 10:15 a.m. – Break
• 10:15 a.m. – 11:30 a.m. – Documenting and Handling Disciplinary Actions and Terminations

This session covers discipline policies, standards of conduct, and the process of counseling and progressive discipline, up to and including termination. It will also cover performance improvement plans, monitoring progress and the legal aspects of discipline and discharge.

• Objectives of Discipline
• Effective Counseling and Discipline Policies
• Documentation of Substandard Performance, Inappropriate Behavior and Attendance
• Standards of Conduct and Consequences of Not Following Them
• Tracking Substandard Performance and Documenting Results
• Coaching and Counseling Employees
• Performance Improvement Plans
• Determining when Termination Is Necessary and Handling Terminations
• 11:30 a.m. – 12:00 p.m. – Final Questions and Answers and Conclusion

Marna Hayden is founder and president of Hayden Resources Inc. She has 30+ years in the field of human resource management and is certified as a senior professional in human resources (SPHR). Hayden Resources Inc. provides management and human resources consulting and outsourcing services to small businesses and nonprofits, and specialized services and training to larger organizations. Hayden has held senior offices in the banking, retail, and service industries and is an adjunct faculty member for DeSales University.